|1.1||The website at http://lup.events/ is operated by Expo News Pty Ltd ACN 149 643 489 as trustee for the Expo News Trust ABN 17 564 826 326 trading as Lüp and Lüp Tickets.|
Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable:
(a) whether the information or opinion is true or not; and
(b) whether the information or opinion is recorded in a material form or not.
Sensitive information means:
(a) information or an opinion about an individual's:
(i) racial or ethnic origin; or(b) health information about an individual; or
(ii) political opinions; or
(iii) membership of a political association; or
(iv) religious beliefs or affiliations; or
(v) philosophical beliefs; or
(vi) membership of a professional or trade association; or
(vii) membership of a trade union; or
(viii) sexual orientation or practices; or
(ix) criminal record;
(x) that is also personal information; or
(c) genetic information about an individual that is not otherwise health information; or
(d) biometric information that is to be used for the purpose of automated biometric verification or biometric identification; or
(e) biometric templates.
|2.1.3||Services means any services we have agreed to provide to you.|
|2.1.4||You means the individual about who we are collecting Information.|
3. Collection of your personal information
|3.1||Anonymity and pseudonymity|
|Due to the nature of the services we provide, it is impractical for us to deal with you without knowing your full name. When you register for our services, you are required to use truthful and accurate information and you will not have the option to use a pseudonym.|
We usually collect personal information (but not sensitive information) from you for the following purposes:
(a) The primary purpose of providing the services to you (primary purpose).
(b) Any purpose secondary to the primary purpose.
(c) For the purpose of providing the personal information to the event organiser.
(d) Direct marketing by us.
(e) Direct marketing by the third parties listed below, if you opt-in to receive direct marketing from that third party using the opt-in method listed below:
|We will only disclose your sensitive information for the purposes for which you gave it to us or for directly related purposes you would reasonably expect or if you agree.|
|(a) If we receive personal information that we did not solicit, we will, within a reasonable period after receiving the information, determine whether or not we could have lawfully collected the information had we solicited it.|
4. Direct marketing
|We may use or disclose your personal information for the purpose of direct marketing by us or third parties.|
5. Disclosure to overseas recipients
(a) Sometimes we contract with a third party to perform services on our behalf. When we do that, we will only provide those third parties with such information about you as they need to perform those services.
(b) Sometimes the third party is located overseas. The territories in which our third party service providers are located are listed here. That list may change from time to time and we will update that information.
(c) By providing your personal information to us, or to the third party with whom we contract, you:
(i) consent to the transfer of that information to our third party service providers who are located outside Australia; and(d) Such third party service providers may store and process information provided by you on servers located outside Australia. Countries include United States of America, United Kingdom and Singapore.
(ii) agree that we will not be required to take any steps to ensure that the overseas recipient does not breach the Australian Privacy Principles in relation to your personal information.
6. Business transfers
7. Storage and security of personal information
We will take reasonable steps to protect personal information that we hold from:
(a) misuse, interference and loss; and (b) unauthorised access, modification or disclosure.
|7.2||We will destroy or de-identify personal information when we no longer need it and we are not required by law or a court / tribunal order to retain it.|
8. Accessing and correcting your personal information
|If you ask, in most cases we will give you access to the personal information that we hold about you, and take reasonable steps to correct it if we consider it is incorrect.|
9. How to make a complaint
|You can complain to us in writing about how we have handled your personal information. We will respond to the complaint within 30 days.|
10. How to contact us
You can contact us at:
Telephone: 1300 884 226
Post: P.O. Box 1970, New Farm, 4005 Australia